Returns & Exchanges

At Tap Out, we stand behind our premium electronics with a 30-day satisfaction guarantee. If your gear isn't performing to your standards, we offer streamlined returns and exchanges to get you back in the game.

Return Process

• 1.
  Initiate Your Request

  Log into your account portal and select the order containing the electronic device you wish to return to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Pack With Care

  Place the item in its original packaging including all cables, manuals, and accessories to ensure a full refund and prevent damage during transit.

• 3.
  Affix Shipping Label

  Print the prepaid shipping label provided via email and securely attach it to the outside of your package, ensuring any old shipping labels are covered.

• 4.
  Verification and Refund

  Once our technicians inspect the hardware for functionality and condition, your refund or exchange will be processed within 5 to 7 business days.